IT Support That Grows With Your Business
Whether you're a start-up or an established SME, LaserTech offers flexible IT packages tailored to your business goals. No long-term lock-ins – just reliable, professional IT support.
Enquire About Business SupportChoose the Package That Suits You
We offer three flexible approaches to IT support. Mix and match, or let us recommend the right fit.
Fully Managed
Monthly contract
Comprehensive monthly IT support with unlimited remote assistance, scheduled onsite visits and proactive system management. Your own dedicated IT department, without the overhead.
- Unlimited remote support
- Scheduled onsite visits
- Proactive monitoring
- Predictable monthly cost
Block Hours
Pre-purchased hours
Buy a block of support hours at a discounted rate and use them as needed. Ideal for businesses that want the security of guaranteed support without a full contract.
- Discounted hourly rate
- Use as needed
- Roll-over unused hours
- Priority response
Pay As You Go
On-demand support
Need occasional IT help? Our pay-as-you-go option gives you access to expert support without any commitment. Simply call when you need us.
- No commitment
- Remote & onsite options
- Transparent pricing
- Same-day availability
Service Categories
Flexible Support
- Email & calendar issues
- Printing problems
- Software installation
- Hardware troubleshooting
Remote Support
- Screen sharing assistance
- Cloud service management
- VPN configuration
- Security updates
System Management
- Server administration
- Backup management
- User account control
- Performance monitoring
Setup & Testing
- New hardware setup
- Network installation
- System migration
- Connectivity testing